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Frequently Asked Questions

How long does shipping take?

We ship directly from Malaysia.

West Malaysia: Delivered within 2 business days

East Malaysia: Delivered within 5 business days

Orders are dispatched within 24 hours on business days.

Do I need makeup remover to take them off?

No.

Simply peel the lash off gently from the outer corner of your eye.

No makeup remover or harsh pulling is required.

Can I wear them while exercising or sweating?

Yes.

Our Nano Silicone Technology provides a secure hold during daily activities, including:

Gym workouts

Light jogging

Outdoor activities

Sweating

The lashes are water-resistant, sweat-resistant, and wind-resistant for everyday confidence.

Should I wear the lashes before or after makeup?

Either works.

You can apply your lashes before or after your makeup. For the strongest hold, simply make sure your lash line is clean, dry, and free of oils, eye cream, foundation, or eyeshadow, as these products may reduce the adhesion of the Nano Silicone band.

How do I restore the stickiness of the lash band?

Over time, the Nano Silicone band may collect dust, oil, or makeup residue, which can reduce its stickiness. This is completely normal.

Simply rinse the lash band gently with clean water and allow it to air dry.

When you're ready to wear it again, apply the IRIS PARFAITE Monst Reborn Pen directly onto the lash band to restore its adhesion.

Your lashes can continue to be reused as long as they remain in good condition.

Does the Reborn Pen go on my eyelid?

No.

Unlike traditional lash glues or adhesive eyeliners, the IRIS PARFAITE Reborn Pen is never applied to your eyelid or skin.

Instead, it is applied only to the Nano Silicone lash band, where it cleans the surface and restores the original stickiness.

This helps minimize contact with your skin while keeping your lashes ready for repeated wear.

When should I use the Reborn Pen?

You don't need to use it every time.

For the first few wears, the lash band will naturally provide excellent adhesion.

Once the band begins to lose its grip due to dust or residue:

Gently rinse the lash band with clean water.

Let it air dry completely.

Store it back in its case.

Before your next wear, apply the IRIS PARFAITE Reborn Pen to the lash band to restore its stickiness.

With proper care, your lashes can be reused up to 30 wears or more, as long as the lash fibers remain in good condition.

Will they irritate or hurt my eyes?

Our lashes are designed for all-day comfort.

They are:

Latex-Free

Formaldehyde-Free

Lightweight Nano Silicone Band

Most users experience a comfortable, barely-there feel.

If you have extremely sensitive eyes, we recommend doing a patch test before first use.

Do you offer a money-back guarantee?

Yes.

If you're not completely satisfied, we offer a 10-Day Money-Back Guarantee.

Simply contact our customer care team within 10 days of receiving your order.

How many times can I reuse each pair?

Each pair of IRIS PARFAITE lashes can be reused up to 30 wears with proper care.

Gently remove the lashes after each use and keep them in their original case.

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